Flexible pricing to meet your needs.

Gain access to everything you need, and nothing you don't.
All plans begin with a 30-day free Pro trial. No credit card required.

Basic

$0/month

  • Up to 1,000 Active Users
  • 50,000 Monthly Events
  • 30 Days of Data Retention
  • 1 Team Member
  • 5 Applications

Pro

$199/month

With annual commitment
or $229 monthly

  • Up to 10,000 Active Users
  • 500,000 Monthly Events
  • 6 Months of Data Retention
  • 5 Team Members
  • 20 Applications

Enterprise

$399/month

With annual commitment
or $469 monthly

  • Up to 50,000 Active Users
  • 2.5 Million Monthly Events
  • 1 Year of Data Retention
  • 10 Team Members
  • Unlimited Applications

Custom

Active Users

50K 1M+

Events Per User/Day

Data Retention

1 Year 5 Years

Compare Plans

Key Features
Basic
Pro
Enterprise
Custom
Active Users

Active Users is the total number of unique users that send one or more events.

Up to 1,000 Up to 10,000 Up to 50,000 50,000 +
Monthly Events 50,000 500,000 2.5 Million 2.5 Million +
Data Retention 30 Days 6 Months 1 year 1 year +
Data Streaming

Data Streaming allows you to stream your events into additional 3rd party data stores like s3, redshift, etc.

- - - Available
Team Members 1 5 10 Unlimited
Number of Applications 5 20 Unlimited Unlimited
Additional Users - $20 / 1,000 users $10 / 1,000 users Contact Us
Additional Events - $0.02 / 1,000 events $0.015 / 1,000 events Contact Us
Access to FAQ and Knowledge Base
Email Support
Unlimited Saved Custom Queries
Engagement Reports
Assigned Account Manager

Frequently Asked Questions

How am I billed? Is it monthly or yearly?

At this time, we only offer monthly billing. You will be billed on a monthly basis with the option to pay via credit card. Plans with a one year committment will be billed monthly at the discounted rate.

Will I automatically be billed for an upgrade if I go over my plan’s allowed usage?

If at any point during your current billing cycle you move into the next payment tier (defined by the number of your active users), you will be charged at the next tier level in the following billing cycle.

What payment types do you accept?

We accept Visa, MasterCard, and American Express credit cards.

Do I have to pay for additional applications?

The payment tiers are based on number of applications, active user counts and/or data retention periods. For more details and a breakdown of each plan, check out our pricing page.

What is Active Users?

Active Users is the total number of unique users that send one or more heart_beat events. We identify these users using the client_uid property (a unique user ID assigned by the SDK and sent with every event). Pricing is based on Monthly Active Users; that is, the number of unique users that send an event during a monthly billing period.

What is an event?

An event has a type, a timestamp, and any number of other attributes that ultimately help you track, and better understand your application(s), and how customers interact with it. You can choose from our standard default events, or create your own with custom attributes. For example: Installs, Uninstalls, Clicks, Heart_Beat, Setting Changed, Crash.

Custom Plan Calculator

  • Active Users

  • Events per User/Day

  • Data Retention

Custom Plan Calculator

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We will be in touch shortly with your custom quote.

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