Privacy Policy

Last updated: October 22, 2010

Your privacy is important, so DeskMetrics has created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it and how it is used.

The terms "you," "your," and "yours" refer to the customer using our website. The terms "Company," "we," "us," and "our" refer to DeskMetrics. This Privacy Policy is governed by our Terms of Service. By using this website, you consent to the data practices described in this statement.

The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
  • We transfer information about you if DeskMetrics is acquired by or merged with another company.

Information Gathering and Usage

    DeskMetrics also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you request. When you register for DeskMetrics we ask for information such as your name, company name, email address, billing address and credit card information.

    DeskMetrics uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact and research.

Cookies

    Cookies are small text files stored by your browser in your computer when you visit our website. Cookies permit us to recognize users and avoid repetitive requests for the same information. Cookies are required to use the DeskMetrics service.

    We use cookies to record current session information. You are required to log-in to your DeskMetrics account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

    DeskMetrics will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.

    DeskMetrics uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our service. Although DeskMetrics owns the code, databases, and all rights to the DeskMetrics Analytics, you retain all rights to your data.

Links to Others Sites

This website may contain links to other sites that are not owned or controlled by us. Please be aware that DeskMetrics is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

Disclosure

DeskMetrics may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Changes

DeskMetrics may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your DeskMetrics primary account holder account or by placing a prominent notice on our site.

Contact Information

If you believe that DeskMetrics has not adhered to this Privacy Policy, please contact us by email at support@deskmetrics.com and we will use commercially reasonable efforts to remedy the problem.